A key lesson Stephanie Chung learned from her pilots in the private aviation company she ran was the 1 in 60 rule: drift off course by 1 degree, fly 60 miles and you’ll be off your mark by 1 mile. Pilots frequently check their course and correct little-by-little, rather than wait till they miss LAX by 40 miles. Similarly, in “Ally Leadership: How to Lead People Who Are Not Like You” she encourages leaders to check their team for alignment and collaborative spirit, for inclusion/belonging and bringing their best to the organization. When course adjustments are needed, better to catch them early and not wait till key people have left, the company has not met goals, or worse.
Ally leadership comes from ALLY: Ask, Listen, Learn, You [take action]. And that you have to EARN your leadership spot in the eyes of your team: Ensure a safe environment, Assure alignment, Rally the troops (the hardest aspect for me who hates “rah, rah” stuff), Navigate the narrows (do the difficult things, stay on a new course rather than revert to old leadership habits…)
The author learned this leadership style from many people, made a few mistakes but worked hard at leading teams/companies made of people not like her (an African American female). She describes a time she resisted taking an assignment to lead a sales team in Texas (too damn hot!) composed of white men, who definitely didn’t want her there let alone be led by her. They’d never hit their sales targets until the year she worked with them.
If you need to some excellent tips for leading people who are not like you—socioeconomically, generationally, ethnically, ethically, geographically, culturally, experientially and so on—you would do well to read Chong’s book. It reminds me a lot of Covey’s seven habits and Collins’ level 5 leadership. Leadership is not about you; it’s about your team. Help them succeed.